Frequently Asked Questions

Q: What is a prepaid debit card?

• A: A prepaid debit card is a card that is loaded and reloaded with funding in the same way deposits are made into a bank account. You can also avoid bank minimums and fees by using prepaid debit cards. Prepaid debit cards are great for people that don't have bank accounts. It's a more secure way to keep your money – you don't have to worry about carrying around cash that can get lost or stolen.

Q: What is the difference between a prepaid debit card and any bank debit card?

• A: A prepaid card is not linked to a checking account. Generally speaking, when you use a prepaid card, you are spending money that you have already loaded onto the card. In most cases, you can't spend more money than you have already loaded onto your prepaid card.

Q: How do prepaid debit cards work?

• A: Prepaid debit cards work similarly to regular debit cards. You load cash onto a prepaid debit card and when the card is out of money, it is declined. This is beneficial to you because with regular debit cards, you can overdraw on your card, usually incurring a fee.

Q: Where can I use a prepaid debit card?

• A: Prepaid cards can be used at ATMs or anywhere debit cards are accepted.

Getting a Prepaid Card

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Q: Where can I get a prepaid debit card?

• A: Quicken Cash offers Visa® Prepaid Debit Cards. You can pick up a Prepaid Card at all Quicken Cash locations.

Q: What do I need to get a Visa® Prepaid Debit Card?

• A: To get your prepaid card, you will need:

  • Valid ID (showing that you’re 18 or older)

  • Mailing Address

  • Social Security Number